Wednesday, August 15, 2012

Here is a Touching Review from a Contour Customer

Just had to share this note sent into Contour regarding a customer's experience with our BackMax cushions:

My husband has ALS (Lou Gehrig’s disease). His symptoms began in June of 2007 and he was not diagnosed until May 2009. With this disease you lose all your voluntary muscles. Most do not have a problem with their diaphragm until the disease progresses. That was not the case with my husband. Even with the assist of a bi-level machine to assist his breathing, he needed to be in an upright position. We tried a wedge but it did not work. He would slip down and was unable to breathe.

For several months he slept in a recliner and I slept on the couch to be near him. I finally told him I had to go back to bed. That lasted 2 nights as he took a bad fall in the middle of the night…so back on the couch I went. I then began an internet search to try and find something to help. I came across the Backmax. I ended up purchasing one from the J.C. Penny catalog because it was returnable. I wasn’t sure this would work either. IT WORKED PERFECTLY!

My husband was back in bed with me and he was comfortable for the first time in months. (This was back in ’09.) Once again we were both getting a good night’s sleep. I can’t tell you how this changed both of our lives for the better. I made copies of the paper work that came with it and have educated more medical personnel than you could imagine.

I recently purchased the 3rd Backmax. Unfortunately, my husband has lost so much weight, and his spine is exposed, he only slept on it 3 nights and I had to switch him back to the one he had “broken in.” Once again all is well, but now we had this “new” Backmax I did not know what to do with. My plan was to take it with me to the next ALS support group meeting and see if someone else would like to have it.

Then a wonderful thing happened. My husband is now on Hospice and his nurse recently told me her husband has advanced prostate cancer. My heart broke for someone who is so kind to us to know that she is going through her own pain watching her husband suffer. Last Tuesday she left our home and called back in about ½ hour. She offered to buy the Backmax hoping that it might help her husband. I was very happy to give it to her and she took it home.

The following day she called; when she took it home, she put it on their bed and her husband lay down and went to sleep for 6 hours. She told me she could not remember the last time he was able to sleep that long. While she was telling me this story, I got goose bumps and tears in my eyes. Hospice will not allow her to accept this as a gift so whatever money she gives me, I will then donate to Hospice of the Valley.

I just wanted you to know how important this product is that you manufacture. When you can give your loved one relief and comfort, nothing can top that. I will continue to get the word out about your product. For my husband & I, it has made the difference of him in a hospital bed or being able to spend his final days next to me in our bed. Just imagine how important that is to both of us.

My most sincere thanks, D. Price

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